Shipping & Delivery
At Delune, we believe beautiful things should arrive beautifully — and that starts with transparent, fair shipping.
Delivering within the UAE
Delune.ae is for delivery within the UAE only. For delivery outside the UAE, please visit our separate international website, Delune.co.uk. As our global fulfilment arrangements evolve, some orders placed on Delune.co.uk may also be dispatched from Dubai. The shipping information on this page applies only to orders placed on Delune.ae; please refer to Delune.co.uk for international shipping information.
Delivery Across the GCC
Delivery to other GCC countries is temporarily paused due to the regional situation. We will update this table as soon as that changes.
| Country | Delivery status |
|---|---|
| United Arab Emirates | Delivering as normal |
| Saudi Arabia | Temporarily paused |
| Qatar | Temporarily paused |
| Kuwait | Temporarily paused |
| Bahrain | Temporarily paused |
| Oman | Temporarily paused |
Our Shipping Options
Complimentary Delivery
Every UAE order of 149 AED or more arrives with our compliments — no code required. Simply select your favourites and leave the rest to us.
Standard Delivery
For orders under 149 AED, a flat delivery fee of 20 AED will be applied at checkout.
Delivery Contact Number
Please enter a working UAE phone number at checkout. We ship local orders with Aramex, who require a local UAE number to arrange delivery. Please double-check your number before placing your order to help avoid delivery delays.
Delivery Times
We dispatch orders Monday to Friday, excluding public holidays.
Delivery typically takes 1–3 business days from dispatch.
Holiday Closures
Dispatch pauses on public holidays and during the occasional studio closure. We announce closures ahead of time on our social media page, so it is worth a quick look before you order. Anything placed while we are away goes out as soon as we are back. Thank you for your patience, and for supporting Delune.
Need Assistance?
Have a question about your order or need help? We’re always happy to assist.
Please reach out to us at concierge@delune.ae
