Order Cancellation Policy

At Delune Global FZE, we strive to process and ship your orders quickly. Therefore, we do not allow cancellations once an order has been placed and payment has been processed.

No Cancellations: Please note that all sales are considered final once payment is confirmed. We do not accept order cancellations, changes, or modifications after the payment is processed through our checkout system.

In the rare event that a product is unavailable, damaged, or incorrectly listed, we will issue a full refund or offer a replacement at no extra charge.

Important: We do not store or pass any credit/debit card details to third parties. All payment processing is securely handled through our PCI-DSS-compliant payment provider.

If you have questions or believe your order was placed in error, please contact our team at concierge@delune.ae as soon as possible.